This has been our job, every day, for 20 years

Beyond the product, Experience Design

Whether for the business or the consumer market, we build a user experience around the product's audience to stimulate engagement and improve service efficiency. This is what matters.

Thanks to our daily work, hundreds of operators, technicians, employees, citizens, and travelers use digital services with a high and measurable degree of satisfaction.

We have worked in complex and multidisciplinary contexts

Twenty years of large innovation projects

Our knowledge of different contexts and markets—with their particular processes and target users—allows us to effectively enter the production flows and offer immediately viable experiences, technologies, and solutions.

Inclusive processes and multidisciplinary teams

Our workflow is dynamic and adaptable to the effort and delivery times of each project. Its operating units (Service, Visual, and Development) work in symbiosis to ensure consistency with the designed experience.

Our experience allows us to manage and facilitate communication among multidisciplinary tables alongside each project phase: conception, validation, prototyping, development, test, and delivery.

The Design Thinking sessions in our approach materialize thanks to multidisciplinary working groups in which all stakeholders participate: business, users, development and design.
Design Thinking

Building and testing the People Experience

Research

We understand people and markets and analyze use cases, paths, and mental models.

Service

We define and design digital and physical processes through mapping and testing.

Ideas

Our inclusive, iterative processes challenge hypotheses to find strategies and solutions that are not always evident.

Simulation

We create and develop prototypes that can reproduce and test the designed experience.

Test

We validate processes, flows, and interactions, as well as monitor data and indicators.

WHO HAS CHOSEN US

Who we work with

Our clients

20th Century Fox, Acqua Group, Arnoldo Mondadori, Autogrill, Caffarel, Conlegno, Confcommercio, Conservatorio di Milano, Credem, e-distribuzione (Enel), Ethos Profumerie, Extrabanca, Federlegno Arredo, Federmoda, Ferrovie dello Stato, Genialloyd, Intesa San Paolo, Ministero delle Infrastrutture e dei Trasporti, Poste Italiane, Privredna Banka Zagreb, Sky, Salone del Mobile Milano, Saloni Worldwide, Unicredit, Vaillant, Zucchetti Kos, Western Union

Consulting and System Integrator

DxC Technology, Engineering, Etna Hitech, EY, Fincons Group, IBM, Reply Systel, Algowatt.